Forward Motion Health
Effective Date: 1-23-2025
This Privacy Policy describes how Forward Motion Health (“we,” “us,” or “our”) collects, uses, and discloses information about you (“you” or “your”) in connection with your use of our services, including our residential mental health treatment, drug and alcohol detox programs, and wellness services (collectively, the “Services”).
1. Information We Collect
We may collect the following types of information about you:
- Personal Information:
- Contact information (name, phone number, email address)
- Demographic information (date of birth, gender)
- Insurance information
- Emergency contact information
- Health Information:
- Medical history
- Mental health diagnoses
- Substance use history
- Treatment plans
- Progress notes
- Medication information
- Wellness Data:
- Fitness activity data (if applicable)
- Biometric data (if applicable)
- Wellness program participation data
2. How We Collect Information
We collect information directly from you, such as when you:
- Contact us for inquiries or appointments
- Provide information during intake assessments
- Participate in treatment sessions
- Use our wellness facilities
We may also collect information from other sources, such as:
- Your healthcare providers
- Your insurance company
- Other relevant parties with your consent
3. How We Use Information
We use your information for the following purposes:
- Providing treatment: To assess your needs, develop and implement treatment plans, and monitor your progress.
- Billing and insurance: To process insurance claims and obtain payment for services.
- Operations: To manage our facilities, staff, and operations.
- Quality improvement: To improve the quality of our services and patient care.
- Communication: To communicate with you about your treatment, appointments, and other relevant matters.
- Compliance: To comply with applicable laws and regulations, such as HIPAA.
- Research and development: For research and development purposes, with appropriate safeguards in place to protect your privacy.
4. Disclosure of Information
We may disclose your information to the following entities:
- Healthcare providers: Other healthcare professionals involved in your care, such as physicians, psychiatrists, and therapists.
- Insurance companies: To process claims and obtain payment for services.
- Other healthcare entities: As necessary for treatment, payment, or healthcare operations.
- Law enforcement: As required by law or in response to valid legal process.
- Other entities: As permitted or required by law, such as for public health purposes or to report abuse or neglect.
5. Data Security
We maintain appropriate safeguards to protect the confidentiality, integrity, and availability of your information. These safeguards include:
- Physical security measures
- Technical security measures (e.g., encryption, access controls)
- Administrative security measures (e.g., employee training, data breach response plans)
6. Your Rights
You have certain rights regarding your health information, including the right to:
- Access your health information: You have the right to request access to your medical records. We may charge a reasonable fee for copying your records.
- Amend your health information: You have the right to request that we amend your health information if you believe it is inaccurate or incomplete.
- Request restrictions on the use and disclosure of your information: You have the right to request restrictions on how we use and disclose your information. However, we are not obligated to agree to all such requests.
- Receive a notice of privacy practices: You have the right to receive a copy of this Notice of Privacy Practices.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: