Terms of Service

Welcome to Forward Motion Health. These Terms of Service (“Terms”) govern your access to and use of the website located at https://forwardmotionhealth.com/ (the “Website”), including its content, features, contact forms, insurance verification tools, and other services made available through the Website.

By accessing or using this Website, you agree to these Terms. If you do not agree, please discontinue use of the Website.

1. About Forward Motion Health

Forward Motion Health LLC (“Forward Motion Health,” “Company,” “we,” “us,” or “our”) provides information about addiction treatment, substance use disorder services, co-occurring mental health treatment, residential treatment programs, medication-assisted treatment, therapeutic services, and related recovery resources.

The Website is intended to help individuals and families learn about available treatment options, contact our admissions team, request information, and inquire about insurance benefits.

These Terms apply to all visitors, users, and individuals who interact with the Website.

2. Eligibility

You must be at least 18 years old to use this Website or submit information through its forms.

By using the Website, you represent that you are at least 18 years of age and have the legal capacity to agree to these Terms.

The Website is not intended for use by children or individuals under the age of 18.

3. Website Information and Medical Disclaimer

The information provided on this Website is intended for general educational and informational purposes only.

Although Forward Motion Health makes reasonable efforts to provide accurate and current information, Website content should not be considered medical advice, psychiatric advice, a diagnosis, or a substitute for professional healthcare services.

Information about treatment programs, therapies, medications, substance use disorders, mental health conditions, and recovery is not intended to replace an individualized evaluation by a qualified healthcare professional.

No doctor-patient, therapist-patient, or other healthcare provider relationship is established solely through your use of this Website, submission of a contact form, or communication with our admissions team.

Treatment recommendations, eligibility, and clinical decisions are determined through appropriate professional evaluations and are based on individual circumstances.

If you are experiencing a medical emergency, severe withdrawal symptoms, or an immediate threat to your safety, call 911 or seek emergency medical attention. Do not rely on this Website for emergency assistance.

4. Treatment Programs and Services

Forward Motion Health provides information about its treatment programs and related services, which may include:

• Residential substance use disorder treatment.
• Medication-assisted treatment (MAT).
• Individual and group therapy.
• Family therapy.
• Cognitive Behavioral Therapy (CBT).
• Dialectical Behavior Therapy (DBT).
• Acceptance and Commitment Therapy (ACT).
• Motivational interviewing.
• Medication management.
• Relapse prevention.
• Holistic therapies and recovery fitness.
• Support for individuals experiencing co-occurring mental health conditions.

Descriptions of programs and services on the Website are provided for informational purposes. Not every service or treatment option is appropriate or available for every individual.

Admission decisions, treatment recommendations, program availability, and length of treatment depend on individual clinical needs, eligibility, and other applicable considerations.

Forward Motion Health does not operate its own detoxification center. When appropriate, its admissions team may assist individuals in coordinating placement with independent detoxification providers.

Nothing on the Website guarantees admission, treatment outcomes, insurance coverage, or any particular result.

5. Admissions and Insurance Verification

The Website may allow you to contact our admissions team, request information about treatment, or submit information for insurance verification.

By submitting information through these features, you acknowledge and agree that:

• The information you provide should be accurate and complete to the best of your knowledge.
• You authorize Forward Motion Health to use the information to respond to your inquiry and, where requested, assist with insurance benefit verification.
• Insurance verification is an inquiry into potential benefits and does not constitute a guarantee of coverage or payment.
• Actual coverage and payment depend on your insurance policy, plan limitations, medical necessity requirements, network status, and the determination of your insurance carrier.
• Additional information or documentation may be required to complete an inquiry or verification.

You are responsible for providing accurate contact and insurance information.

6. User Responsibilities and Acceptable Use

When using this Website, you agree not to:

• Use the Website for unlawful, fraudulent, or unauthorized purposes.
• Submit false, misleading, or fraudulent information.
• Attempt to gain unauthorized access to the Website, its servers, databases, or systems.
• Interfere with the security, functionality, or operation of the Website.
• Upload or transmit malicious software, viruses, or harmful code.
• Copy, reproduce, distribute, or commercially exploit Website content without prior written authorization.
• Use automated systems, bots, or scraping tools to collect Website information without permission.
• Engage in activities that could damage, disrupt, or interfere with the Website or other users’ access.

We reserve the right to restrict or terminate access to the Website if we believe a user has violated these Terms or engaged in prohibited conduct.

7. Privacy and Personal Information

Your privacy is important to us.

When you use the Website, you may voluntarily provide personal information, including your name, phone number, email address, insurance information, and information related to substance use or mental health treatment inquiries.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy:

https://forwardmotionhealth.com/privacy-policy/

By using the Website, you acknowledge that you have had the opportunity to review our Privacy Policy.

Information submitted through the Website may be subject to applicable privacy and confidentiality requirements, including relevant federal and state laws.

Information related to substance use disorder treatment inquiries may be subject to additional protections under 42 CFR Part 2, where applicable.

If you become a patient of Forward Motion Health, your protected health information is governed by the applicable HIPAA Notice of Privacy Practices and other relevant healthcare privacy requirements.

Our Website Privacy Policy does not replace those separate healthcare privacy notices.

8. SMS Terms and Conditions

1. Program: By texting Forward Motion Health LLC or opting in through our website, you agree to receive text messages regarding your inquiry about treatment, insurance verification, and admissions.
2. Frequency: Message frequency varies based on your conversation with us.
3. Message and data rates may apply.
4. Opt out: Reply STOP at any time to stop receiving messages. Reply HELP for help, or contact us at admissions@forwardmotionhealthnetwork.com or (772) 677-0629.
5. Carriers are not liable for delayed or undelivered messages.
6. You must be 18 or older to opt in.
7. See our Privacy Policy at https://forwardmotionhealth.com/privacy-policy/ for how we handle your information.

9. Intellectual Property

All content appearing on the Website, including text, graphics, photographs, logos, designs, videos, illustrations, and other materials, is owned by or licensed to Forward Motion Health unless otherwise indicated.

These materials are protected by applicable copyright, trademark, and intellectual property laws.

You may access and view Website content for personal, noncommercial, informational purposes.

You may not reproduce, modify, distribute, publish, transmit, sell, or otherwise commercially exploit any Website content without prior written permission from Forward Motion Health or the applicable rights holder.

Nothing in these Terms grants you ownership or other rights to our trademarks, logos, or copyrighted materials.

10. Third-Party Websites and Services

The Website may contain links to third-party websites, platforms, insurance providers, healthcare resources, or other external services.

These links are provided for convenience and informational purposes.

Forward Motion Health does not control or assume responsibility for the content, availability, security, privacy practices, or terms of third-party websites.

Your interactions with third-party websites and services are governed by their respective terms and privacy policies.

We encourage you to review those policies before providing personal information or engaging with third-party services.

11. Website Availability and Modifications

We strive to maintain the availability and functionality of the Website. However, we do not guarantee uninterrupted, secure, or error-free access.

We reserve the right to:

• Modify, update, or remove Website content.
• Add, change, or discontinue Website features.
• Temporarily suspend Website access for maintenance or technical reasons.
• Restrict access when necessary to protect the Website, its users, or our operations.

We are not responsible for temporary interruptions, technical issues, or service unavailability beyond our reasonable control.

12. Disclaimer of Warranties

The Website and its content are provided on an “AS IS” and “AS AVAILABLE” basis.

To the fullest extent permitted by applicable law, Forward Motion Health disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, and accuracy.

We do not warrant that:

• The Website will always be available or operate without interruption.
• Website content will always be complete, accurate, or current.
• The Website will be free from viruses or other harmful components.
• Any particular treatment outcome or result will be achieved through the services described on the Website.

Your use of the Website is at your own discretion and risk.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Forward Motion Health, its owners, affiliates, employees, contractors, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or relating to:

• Your access to or use of the Website.
• Your inability to access or use the Website.
• Reliance on information provided through the Website.
• Errors, omissions, or inaccuracies in Website content.
• Unauthorized access to or alteration of information transmitted through the Website.
• Third-party websites, platforms, or services linked from the Website.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

14. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless Forward Motion Health, its owners, affiliates, employees, contractors, and representatives from claims, liabilities, damages, losses, and reasonable expenses arising from:

• Your violation of these Terms.
• Your misuse of the Website.
• Your violation of applicable laws or regulations.
• Your infringement of another person’s rights.

This provision does not apply to the extent that a claim results from conduct for which indemnification is prohibited by applicable law.

15. Changes to These Terms

We may update or revise these Terms from time to time to reflect changes in our Website, services, business practices, or applicable legal requirements.

Any revisions will be posted on this page with an updated “Last Updated” date.

Your continued use of the Website after revised Terms are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

We encourage you to review this page periodically.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the State of Florida, without regard to its conflict-of-law principles, except where applicable federal or state law requires otherwise.

Any dispute arising from these Terms or your use of the Website shall be resolved in a court of competent jurisdiction, subject to applicable law.

17. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions shall remain in full force and effect.

The invalid or unenforceable provision shall be interpreted or modified to the extent necessary to make it enforceable, where permitted by law.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other applicable legal notices posted on the Website, constitute the agreement governing your use of the Website.

They do not replace or modify any separate agreements, treatment consents, financial agreements, or healthcare documents that may apply to individuals receiving services from Forward Motion Health.

19. Contact Information

If you have questions about these Terms of Service or need assistance with the Website, you may contact Forward Motion Health using the following information:

Forward Motion Health

11733 SW Citrus Blvd S
Palm City, FL 34990

Phone: (772) 677-0629

Email: admissions@forwardmotionhealthnetwork.com

Website: https://forwardmotionhealth.com/

For SMS-related assistance, please refer to the contact information provided in the SMS Terms and Conditions above.